Planbook Privacy Policy

Planbook knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy.

What personally identifiable information does Planbook collect from me?

Planbook believes that as little personal information as possible should be collected from our users. The personal information we collect for Planbook is contained on the Account page, and the only required item is your email address.

In addition to the information we collect on the Account page, we may ask you for personal information at other times, such as when you contact our support team. Furthermore, when you send e-mail or other communication to Planbook, we may retain those communications in order to process your inquiries, respond to your requests, and improve our services.

What are cookies and how does Planbook use them?

As part of offering and providing customizable and personalized services, Planbook may use cookies to temporarily store information about you. A cookie is a small file containing a string of characters that uniquely identifies your browser. We may use cookies to better display our website, to save you time, and to provide better technical support.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Planbook features and services may not function properly if your cookies are disabled.

How does Planbook use my information?

We collect personal information insofar as is necessary to fulfill the purpose of your interaction with Planbook. Your data will not be used for any reason other than to facilitate the development and operation of our software for educational purposes, at the student, teacher, school, or district level.

Who is collecting information?

When you are on Planbook and are asked for personal information, you are sharing that information with Planbook alone, unless it is specifically stated otherwise. If data is being collected or maintained by any company other than Planbook, you will be notified prior to the time of the data collection or transfer.

With whom does Planbook share my information?

As a general rule, Planbook will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. The following describes some of the reasons that your information may be disclosed.

Business Partners. Planbook will never disclose your personal information to business partners, unless it is specifically described to you prior to data collection or prior to transferring the data. If personally identifying data about you will be shared, we will tell you before we collect or transfer the data. If Planbook becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will allow users to determine whether or not to permit the use of their data before it is transferred and becomes subject to a different privacy policy. Business partners must process data in accordance with this Privacy Notice and as permitted by applicable data protection law.

Third Party Data and Data in the Aggregate. Under confidentiality agreements, Planbook may match user information with third party data. Also, Planbook discloses aggregated user statistics (for example, 8% of our users are from Illinois) in order to describe our services to current and prospective partners and other third parties. Third parties must process data in accordance with this Privacy Notice and as permitted by applicable data protection law.

Other. Planbook may release personal information if it has a good faith belief that access, use, preservation, or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process, or enforceable governmental request; (b) enforce applicable Terms of Service, including investigation of potential violations thereof; (c) detect, prevent or otherwise address fraud, security or technical issues; or (d) protect against imminent harm to the rights, property, or safety of Planbook, its users, or the public as required or permitted by law.

What are my choices regarding collection, use, and distribution of my information?

Planbook may, from time to time, send teachers or administrators e-mail regarding our products and services. Students will not receive mailings, and only Planbook will send you these direct mailings. You may opt out of these messages at any time. To do so, open your Account page, and select "Notifications".

You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. However, if you choose to reject all cookies you may be unable to use select Planbook services.

Planbook does not sell or rent user information to anyone. We will notify you at the time of data collection or transfer if your data will be shared with a third party and you will always have the option of not permitting the transfer. If you do not wish to allow your data to be shared, you can choose not to use a particular service.

What is the Planbook policy on allowing me to update, correct, or delete my personally identifiable information?

You may edit your personal information at any time on your Account page. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

You may withdraw your consent or request that your personal information be destroyed at any time. To do so, please contact support@planbook.com and we will remove your information from our system entirely.

What security precautions are in place to protect the loss, misuse, or alteration of my information?

Our systems are designed with your security and privacy in mind, and in accordance with FERPA. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal information. These include internal reviews of our data collection, storage, and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data, and regular electronic backups to help prevent data loss and aid in data recovery.

Your account information is password-protected so that you and only you have access to this information. You may edit your Planbook personal information at any time on your Account page.

If you forget your password, click the Forgot Password link on our home page. Enter your email address, and if the email address matches our records, you will receive an email to reset your password. For all other problems logging into Planbook services, please contact Planbook support at support@planbook.com.

For your protection, remember to sign out of Planbook before closing your browser. You can sign out by clicking the Sign out link. After signing out, make sure to close your browser window. This is to ensure that others cannot access your personal information if you share a computer with someone else or are using a public computer.

We restrict access to personal information to Planbook employees, contractors, and agents who need to know that information in order to operate, develop, or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

What about children's privacy?

Planbook accounts are intended for individuals, age 18 and over, who function in the role of an educator. Account holders may allow their students of all ages to view lesson plan information online, but at no time does Planbook collect information from these students, or any other individuals who view the information shared by their educator.

Students are not permitted to create accounts, but teachers and schools have the ability to create individual student accounts, to allow each student access to lesson plans and performance reports specific to him or her. Each student account requires a student ID or email address, student key (password), first name, and last name. Any information entered by students will be visible only to their school or teacher.

Planbook will never knowingly share personally identifying information about students with business partners or other third parties. Student data will be used strictly for educational purposes, and will only be retained in order to provide continued service. By default, all data for inactive students will automatically be removed after 10 years, but schools and teachers have the ability to adjust this as required by applicable law and individual preferences.

Privacy Shield Compliance

This policy is made in compliance with the Privacy Shield Principles. (https://www.privacyshield.gov/). Planbook complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Planbook has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. In compliance with the Privacy Shield Principles, Planbook commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Planbook at support@planbook.com.

Planbook has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) data transferred from the EU. Planbook is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC) regarding personal data received or transferred pursuant to the Privacy Shield Framework. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Under certain circumstances, users may invoke binding arbitration for complaints regarding Privacy Shield compliance when other dispute resolution procedures have been exhausted. In the context of an onward transfer, Planbook has responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. Planbook shall remain liable under the Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless Planbook proves that it is not responsible for the event giving rise to the damage.

Additional Information

Please note that this Privacy Policy may change from time to time. We will notify you about significant changes in the way we treat your personal information by placing a prominent banner notice which will display at the top of our website. This notice will prompt you to "agree" to the changes before continuing when logging in for the first time after their implementation.

If you have a question regarding this statement, or if a question was not addressed in this privacy policy, please contact us at 888-205-5528 or support@planbook.com.

Planbook Privacy Policy was last updated on July 16, 2020